Account progress
Sign in to keep XP, streaks, reminders, and lesson progress connected to your account.
Glimpse support
Get back to the trail.
Help for purchases, lesson progress, reminders, animations, Q-Plain Sim links, account data, and privacy. Most requests are reviewed within two business days.
Common help
Start with the exact thing that stopped you.
Glimpse Pro
Mobile purchases are handled by the App Store or Google Play. Use Restore purchases in Glimpse Settings after reinstalling, switching devices, or changing store accounts.
Progress and streaks
XP, streaks, lesson completion, and reminders are calculated from progress saved in the app.
Lessons and animations
Lessons are designed around quick animated observation steps. If an animation does not load, reopen the lesson. Q-Plain Sim opens separately when you want deeper controls.
Reminders
Daily reminders are controlled in Settings. iOS or Android can still block notifications at the system level, even when reminders are enabled in Glimpse.
Device support
Glimpse is built for phones first and supports tablets. Report device-specific layout issues with your device model and operating system version.
Before writing in
Five quick checks solve most cases.
- Update Glimpse to the latest TestFlight or store build.
- Force close and reopen the app.
- Confirm the device is online before restoring purchases.
- Check iOS or Android notification settings if reminders do not arrive.
- Send a screenshot and the lesson name if an animation, Q-Plain Sim link, or quiz behaves incorrectly.
Privacy and progress
Your account keeps the trail.
Your account keeps lesson progress available across devices. You can ask for account-data help, adjust reminders in the app, and manage purchases through your store account.